Effective this month, calls to report animal emergencies and complaints in Montgomery County will be answered by Montgomery County Police Emergency Communications Center or MC311 call takers.
Call 9-1-1 to report animal-related emergencies:
Animal attacks in progress
An animal locked in a hot car
Animal cruelty in progress
An animal creating a traffic hazard.
Call the police non-emergency number 301-279-8000 to report animal-related complaints:
A sick or injured animal or one that appears abandoned
An animal neglect situation
An animal in a trap issued by Montgomery County
An animal in distress due to severe weather conditions (animals without shelter or water)
An animal threatening the well-being of a community member (not in-progress)
An animal bite/attack (not in-progress)
An animal nuisance such as a barking dog, or not cleaning up after a pet.
The MC311 Information Center will handle reports of dead deer along the roadway:
Call 3-1-1 or 240-777-0311 from a cell phone, Monday through Friday, between the hours of 7 a.m. and 7 p.m.
To report a dead deer on a 24/7 basis, use the MC311 website www.MC311.com
Continue to call 240-773-5960 to reach the Montgomery County Animal Shelter to inquire about:
Pet adoptions
The low-cost spay/neuter program
Pet licensing
To report a lost pet
Other animal shelter matters.
Continue to call 240-773-5925 to reach the police Animal Services Division:
To speak with an Animal Services Officer
Follow up on a previously reported animal-related complaint
Inquire about the Animal Matters Hearing Board
Inquire about rabies vaccination clinics.