Report potholes to the Virginia Department of Transportation by going to https://my.vdot.virginia.gov/.
If you see a pothole, report the problem to VDOT online or by calling 1-800-FOR-ROAD (1-800-367-7623). VDOT will investigate each report and will schedule repairs as soon as possible.
Potholes occur when pavement is weakened by seeping moisture which freezes and expands, causing the road to crack. Traffic driving over the roads loosens the pavement further, and it eventually crumbles, causing a pothole.